Legal notice

Sales company name  J Plan Co., Ltd.
Store name PicoloDrug
Location 5-4-8 Katakasu, Hakata Ward, Fukuoka City, Fukuoka Prefecture, Japan
Telephone number +81-92-412-2288 (Japan Telephone)
Email help@39drugstore.com
Sales URL https://www.39drugstore.com/
Payment method Pay in advance
Required amount other than product price Shipping fee: Basic 550 yen ~
(Variable charges depending on product weight and shipping destination)
Delivery time Delivery days vary depending on the receiving location.
Also, the delivery date may be slightly delayed due to regional, weather, and customs clearance circumstances.
Product delivery method Air or ship delivery commissioned by a shipping company
Regarding returns and defective products If the product is defective or our product is the wrong one, our company will bear the cost. If there is an accident such as damage during shipping, please contact us. We will send you a new product as soon as possible at our expense, including shipping and handling charges.

[Eligible for returns]
Only in the case of "defective product/wrong product from our company"

[Return period]
Refunds will be available if we are notified within 7 days of purchase.

[How to return] Please accept the details via the homepage or email. 
We will refund the purchase price to the designated account or cancel the card payment within 5 business days.