❄️ Cool Type
VOLTAREN EX
VoltarenEX
Lotion
50g / Lotion with sponge head
Light and quick-drying, suitable for shoulders, neck, and hairy areas
Apply quickly over a wide area without dirtying hands
💊 Product Overview
"Voltaren EX Lotion" is a pain relief and anti-inflammatory lotion containing the NSAID diclofenac sodium as the active ingredient. The active ingredient quickly penetrates the skin and acts directly on the source of inflammation to relieve pain and swelling.
Cool type with L-Menthol (EX series) provides a refreshing cooling sensation upon application. Comes with a sponge head for easy application without dirtying hands, suitable for visible areas like neck and shoulders and hairy areas. Light and quick-drying, suitable for daytime use. Eligible for self-medication tax deduction.
✨ Four Features of Voltaren EX Lotion
Excellent transdermal absorption
Diclofenac sodium quickly penetrates the skin and acts directly on the source of pain.
Contains L-Menthol
Cool Type
Cool Type
Refreshing cooling sensation upon application. Supports relief of severe pain both physically and sensorially.
Apply over wide area without dirtying hands
With sponge head, apply easily over a wide area without dirtying hands. Suitable for hairy areas.
Light and quick to dry
Unique quick-drying property of lotion, non-sticky after application, comfortable. Easy to use during the day and when out.
🔬 Mechanism of Pain Relief
1
Inflammation Occurs
Cyclooxygenase acts on arachidonic acid in the affected area to produce prostaglandins (pain substances)
2
Active ingredient penetration
Diclofenac sodium is quickly absorbed through the skin and penetrates the affected area
3
Enzyme Inhibition
Inhibits cyclooxygenase activity and suppresses prostaglandin production
4
Relieves pain and inflammation
Reduces swelling and pain, making movement easier
🧪 Main Ingredients (per 1g)
Diclofenac Sodium
10mg
Active Ingredient (NSAID)
Main ingredient that inhibits prostaglandin production to reduce inflammation and pain.
L-Menthol
30mg
Cooling Agent
Characteristic ingredient of the cool type that provides a refreshing cooling sensation.
Additives
Diisopropyl adipate, lactic acid, isopropanol, sodium metabisulfite, hydroxypropyl cellulose
Included as base and stabilizer.
Formulation Features
Colorless and transparent
Quick-drying lotion
No color transfer to clothes or skin. Smooth feeling.
📋 Indications and Effects / Dosage and Administration
| Indications and Effects | Lower back pain, shoulder pain associated with stiffness, joint pain, muscle pain, tenosynovitis (pain in hands and wrists), elbow pain (such as tennis elbow), bruises, sprains |
|---|---|
| Dosage and Administration | Apply an appropriate amount to the affected area 3 to 4 times a day. Gently press the sponge to fully soak the sponge surface with the liquid medicine before use. Applying 2 to 3 layers per application is recommended. |
| Usage Limit | Do not use more than 50g per week. |
| Target Age | 15 years and older (Do not use for children under 15 years) |
🖐️ Easy Usage Instructions
1
Open the cap
Remove the cap from the sponge head
2
Press the sponge
Gently press the sponge to soak the liquid medicine
3
Apply to affected area
Apply 2 to 3 layers. Up to 3 to 4 times a day
4
Wait for drying
Light and quick-drying. Do not cover with wrap or similar
📊 Voltaren Series Lineup Comparison
| Product | Dosage Form | Menthol | Features / Suitable Areas | Number of uses per day |
|---|---|---|---|---|
| ⭐ EX Lotion (this product) | Lotion | ❄️ Yes | For shoulders, neck, and hairy areas. Quick-drying and does not dirty hands | 3 to 4 times |
| AC Lotion | Lotion | No | Unscented type with no noticeable odor | 3 to 4 times |
| EX Gel | Gel | ❄️ Yes | For joints such as knees. Non-sticky, quick-drying aqua gel | 3 to 4 times |
| AC Gel | Gel | No | Odorless. For joint pain | 3 to 4 times |
| EX Tape / Tape L | Tape | ❄️ Yes | For lower back and shoulders. Large size L is ideal for wide areas. Lasts 24 hours | Once (24h) |
| ACα Tape | Tape | No | Odorless. Lasts 24 hours | Once (24h) |
| EX Spray | Spray | ❄️ Yes | For wide muscle pain such as calves and thighs | 3 to 4 times |
📦 Product Specifications
| Product Name | Voltaren EX Lotion |
|---|---|
| JAN Code | 4987443351745 |
| Content Volume | 50g |
| Therapeutic Classification | Class 2 OTC Drug / External Pain Relief Anti-inflammatory |
| Marketing Authorization Holder | Haleon Japan Inc. |
| Manufacturer | Manufactured by Donjin Pharmaceutical Chemical Co., Ltd. (Fukushima City, Fukushima Prefecture) |
| Dosage Form | Lotion (with sponge head) |
| Color and Appearance | Colorless and transparent |
| Tax Benefits | Eligible for Self-Medication Tax Deduction |
| Storage Method | Avoid direct sunlight, store tightly sealed in a cool place. Keep away from fire. |
| Contact Information | Haleon Japan Customer Service 📞 0120-099-301 (9:00–17:00, excluding weekends and holidays) |
🚫 Things you must not do
⛔ Do not use if you fall under the following categories
- People who have had allergic reactions to this product or its ingredients
- People who have had asthma attacks
- Pregnant women or those who think they may be pregnant
- Children under 15 years old
⛔ Do not use on the following areas
- Around the eyes, mucous membranes, etc.
- Areas with sensitive skin (face, head, underarms, etc.)
- Eczema, irritation, or open wounds
- Areas affected by athlete’s foot, ringworm, or infected wounds
⛔ Other contraindications
- Do not use other topical anti-inflammatory pain relievers while using this product
- Do not use for prolonged periods
- Do not cover the application area with non-breathable materials like plastic wrap
- Do not use more than 50g per week
⚠️ When to consult or stop use
⚠️ Consult a doctor or pharmacist before use
- People currently under medical treatment
- People who have had allergic reactions to medicines
- People receiving treatment with quinolone antibiotics
- People taking aspirin or other non-steroidal anti-inflammatory drugs
🛑 Stop use immediately and consult a doctor if the following symptoms occur
- Skin: Rash, redness, itching, irritation, swelling, pain, burning sensation, heat, blisters, pigmentation
- Shock (Anaphylaxis): Hives, hoarseness, difficulty breathing, palpitations, confusion, etc. (may occur immediately after use)
- Contact Dermatitis / Photosensitivity: Severe skin inflammation with intense itching. Symptoms may appear on sun-exposed areas.
- If symptoms do not improve after 5 to 6 days of use
🏠 Storage and Handling Precautions
- Store tightly sealed in a cool place away from direct sunlight.
- Keep away from fire (flammable).
- Keep out of reach of children.
- Be careful to avoid contact with furniture or clothing as it may soften synthetic resin, dissolve paint, or discolor metal.
- Do not transfer to other containers.
- Do not use products past their expiration date. Use as soon as possible after opening.
❓ Frequently Asked Questions
Can I order and ship to South Korea?
Yes. We ship to South Korea via japandrug.jp’s cross-border e-commerce service. However, since this is a Class 2 OTC Drug, please check import regulations, tariffs, and local pharmaceutical laws yourself.
What is the difference between Voltaren EX Lotion and AC Lotion?
The active ingredient (diclofenac sodium) is the same. Voltaren EX Lotion is a "cool type" containing ℓ-menthol for a refreshing sensation. AC Lotion is a "fragrance-free type" without menthol, suitable for those sensitive to smells or who dislike menthol.
How many times a day can I use it?
The maximum dosage is 3 to 4 times per day. Overuse may cause side effects. Do not use more than 50g per week.
How do I use the sponge?
Lightly press the sponge to fully soak the sponge surface with the liquid, then apply 2 to 3 layers to the affected area each time. Since the liquid does not get on your hands, it can be used hygienically.
Can it be used during pregnancy or breastfeeding?
Do not use if you are pregnant or think you might be pregnant. If you are breastfeeding, consult a doctor, pharmacist, or registered seller before use.
Can I use this with Loxonin Tape?
While using this product, avoid combining it with other topical anti-inflammatory pain relievers (such as Loxonin Tape or other NSAID topical agents). Consult a doctor or pharmacist before combining with oral medications.
What is the Self-Medication Tax Deduction?
This is a Japanese tax system that allows income deductions when a person who meets certain requirements purchases over 12,000 yen annually of eligible over-the-counter drugs (OTC drugs). This product qualifies (please keep your purchase receipts).
* This product is a Class 2 OTC Drug. Please be sure to read the package insert before use.
* The listed ingredients, effects, and precautions are based on the April 2026 version (package insert version number: 2311A9-38). They may change due to product revisions. Please confirm the information on your package and package insert as the final reference.
* "Voltaren" is a registered trademark of Haleon Japan Inc. Japan Drug sells it as an authorized retailer through cross-border e-commerce.
* Please use medicines according to the prescribed dosage and instructions. If symptoms do not improve, consult a doctor or pharmacist.
* The listed ingredients, effects, and precautions are based on the April 2026 version (package insert version number: 2311A9-38). They may change due to product revisions. Please confirm the information on your package and package insert as the final reference.
* "Voltaren" is a registered trademark of Haleon Japan Inc. Japan Drug sells it as an authorized retailer through cross-border e-commerce.
* Please use medicines according to the prescribed dosage and instructions. If symptoms do not improve, consult a doctor or pharmacist.
Package insert